Privacy Policy

Last updated: April 3, 2026

1. Information We Collect

Assignment Desk collects information you provide when booking crew services, creating a profile, or contacting us. This may include your name, email address, phone number, company name, and project details. When you use our platform as a crew member, we may also collect tax identification information (W-9 or W-8BEN), banking details for payment processing, and insurance documentation.

2. How We Use Your Information

We use the information collected to match you with appropriate crew members, process bookings, generate and manage invoices, facilitate payments, communicate about your projects, and improve our services.

3. Third-Party Integrations

Assignment Desk integrates with third-party services to operate our platform. These integrations include QuickBooks Online (Intuit) for accounting, invoicing, and payment processing. When you use our services, certain information — such as your name, company name, invoice details, and payment records — may be shared with QuickBooks Online to create customer records, generate invoices, and process payments. We access QuickBooks data through Intuit's secure OAuth 2.0 authorization protocol. We only request access to accounting data necessary to operate our invoicing and payment workflows. We do not sell, rent, or share your QuickBooks data with any parties other than Intuit for the purposes described above.

4. Data Security

We implement industry-standard security measures to protect your personal and financial information. All data transmitted between our platform and third-party services such as QuickBooks Online is encrypted in transit using HTTPS/TLS. OAuth tokens used to connect to QuickBooks are encrypted at rest using AES-256-GCM encryption and stored securely on our servers. Access to financial data and integration settings is restricted to authorized administrators through role-based access controls.

5. Data Retention

We retain your personal and financial information for as long as your account is active or as needed to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Invoicing and payment records are retained in accordance with applicable tax and accounting regulations. If you request deletion of your account, we will remove your personal information except where retention is required by law.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. If you are a crew member, you may update your profile information through the platform. If you wish to revoke our access to your QuickBooks data, an authorized administrator can disconnect the integration at any time through the platform settings, which immediately revokes all access tokens.

7. Contact

For questions about this privacy policy or our data practices, contact us.

crew@assignmentdesk.com

312-464-8600

665 Johnnie Dodds Blvd, Suite 201, Mount Pleasant, SC 29464